Family Vacations, Business And Group Outings
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Frequently asked questions
Do I need the insurance to rent a van?
Yes, you must have your own insurance. If you don’t have personal insurance coverage, consider checking your credit card – it may offer a rental policy if you use it to pay for the rental.
Payment policy
All payments are due when you pick up the vehicle and final payment is due at return of the vehicle. We accept credit card, online payment, check. We require all customers to make a deposit of $250 in advance and is refundable on return of the vehicle as agreed in the contract.
Mechanical break down policy
If any mechanical breakdown, call us immediately 832-371-3173, You can take the van to any Mercedes/ford dealership for repair and keep all the receipts of repair with you for reimbursement. If you can’t repair the van in less than 12 hours in a workshop, you need to find a suitable vehicle for your convenience. We are not responsible for your new rental. We will close our rental agreement from the time of mechanical failure and reimburses the rest of your money.