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Frequently asked questions
what are the requirements to rent the van?
Anyone who plans to drive one of our vehicles must be at least 25 years of age and have the following:25 years of age or older
Valid US driver’s license
Current Liability Insurance
Personal Use: $100,000 / $300,000 Coverage
Business Use: $1,000,000 Coverage (includes music bands)
Collision Coverage (either through your own insurance policy or by purchasing collision damage waiver.)
Valid US driver’s license
Current Liability Insurance
Personal Use: $100,000 / $300,000 Coverage
Business Use: $1,000,000 Coverage (includes music bands)
Collision Coverage (either through your own insurance policy or by purchasing collision damage waiver.)
Payment policy
All payments are due when you pick up the vehicle and final payment is due at return of the vehicle. We accept credit card, online payment, check. We require all customers to make a deposit of $250 in advance and is refundable on return of the vehicle as agreed in the contract.
Mechanical break down policy
If any mechanical breakdown, call us immediately 832-371-3173, You can take the van to any Mercedes/ford dealership for repair and keep all the receipts of repair with you for reimbursement. If you can’t repair the van in less than 12 hours in a workshop, you need to find a suitable vehicle for your convenience. We are not responsible for your new rental. We will close our rental agreement from the time of mechanical failure and reimburses the rest of your money.